Refund Policy
Our refund policy for digital products is simple: all sales are final. Once you confirm your order and receive the digital product, we can't offer you a refund. We want you to be happy with your purchase, so please make sure you carefully review the product before you buy it. If you have any questions or concerns, feel free to contact us before you make your purchase. Thank you for choosing our digital products.
If your digital purchase is faulty, please contact us. We can issue a refund if there is a technical problem and we can't help you to resolve the matter or if there was a misrepresentation in the product description. In those cases the refund period is 5 days from the moment of the purchase.
We consider a technical problem to be one of the following:
- You never got the product: due to some mailing issues of your e-mail provider or your own mail server, you might not receive a delivery email from us. In this case, we recommend contacting us for assistance.
- Major defects: although all the products are thoroughly tested before release, unexpected errors may occur. Such issues must be reported directly to our technical support.
However, as a customer you are responsible for understanding this upon purchasing any item at our site. There is no obligation to provide a refund or credit in the following situations:
- You change your mind about an item;
- You bought an item by mistake;
- You do not have sufficient expertise to use an item;
Our Refund Policy is easily accessible on our website. It's important to understand that when you buy a product from us, you're acknowledging that you've read and understood our Refund Policy. It's our responsibility to make sure our policy is clear and transparent, and we're always available to answer any questions you may have. So please take a moment to review our Refund Policy before making a purchase.